Terms of service
Welcome to Oigraph.
Throughout this website, the terms "we," "us," and "our" refer to Oigraph.
Oigraph operates this website and online store to provide customers with access to minimalist wallets, card holders, everyday accessories, product information, secure checkout, customer support, and purchasing services.
Our store offers practical everyday products designed for daily use, work, travel, and casual occasions.
Our website is powered by Shopify, which provides the e-commerce platform used to display products, process orders, manage payments, and provide online shopping services.
By accessing our website, browsing products, placing an order, or using our services, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Payment Policy, and Refund Policy.
If you do not agree with these Terms of Service, please do not use our website or services.
1. Eligibility and Account Responsibility
By using our website or placing an order, you confirm that you are legally permitted to enter into these Terms under applicable laws.
If you create an account, you are responsible for maintaining the confidentiality of your account information and any activities conducted through your account.
You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting Oigraph.
If you believe your account has been accessed without authorization, please contact Oigraph promptly.
2. Products and Product Information
Oigraph provides product information including:
- Product descriptions
- Images
- Prices
- Materials
- Dimensions
- Features
- Specifications
- Available options
- Product availability
Product colors and appearance may vary slightly due to differences in screen settings, device displays, lighting conditions, and photography.
Customers are responsible for reviewing product details, specifications, available options, and pricing before placing an order.
Oigraph makes reasonable efforts to ensure product information is accurate and updates identified errors when necessary.
Product availability may change based on current inventory.
If an ordered product becomes unavailable before fulfillment, Oigraph will contact the customer using the information associated with the order.
If the product cannot be fulfilled, the affected item will be canceled and any payment received for that item will be refunded to the original payment method.
3. Orders and Billing
When placing an order through Oigraph, you agree to provide accurate:
- Billing information
- Shipping information
- Contact information
Submitting an order authorizes Oigraph and the selected payment provider to process payment for the total amount displayed during checkout.
The order total may include:
- Product prices
- Discounts
- Applicable taxes
- Shipping charges
An order confirmation email confirms that Oigraph has received your order request.
Oigraph reserves the right to cancel or refuse an order when necessary, including:
- Payment authorization failure
- Product availability issues
- Incorrect product information or pricing errors
- Suspected fraudulent activity
- Incomplete or inaccurate order information
- Requirements under applicable laws
If an order is canceled after payment has been processed, any eligible refund will be issued to the original payment method.
4. Payment
Payments for online orders must be completed through the secure checkout available on:
Oigraph accepts payment methods displayed during checkout, which may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
All prices displayed on the website are listed in United States Dollars (USD) unless otherwise stated.
Payment information is processed through Shopify and authorized third-party payment providers.
Oigraph does not store customers' complete credit card or debit card information on our website or servers.
For additional payment information, please review our Payment Policy.
5. Shipping and Delivery
Shipping and delivery information is provided in our Shipping Policy.
Orders are processed and shipped according to the timeframes described in our shipping terms.
Oigraph provides Standard Shipping for orders delivered within the United States.
Estimated shipping timeframe:
- Processing Time: 1–3 business days
- Transit Time: 5–8 business days
- Estimated Total Delivery Time: 6–11 business days after an order is placed
Business Days: Monday – Friday, excluding U.S. public holidays.
Order Cut-Off Time: 6:00 PM Central Time (CT).
Tracking information will be sent to the email address provided during checkout after shipment.
Customers are responsible for providing accurate shipping information.
Delivery times may be affected by carrier delays, weather conditions, holidays, incorrect addresses, or transportation disruptions.
For additional details, please review our Shipping Policy.
6. Returns, Refunds, and Replacements
Returns, refunds, and replacements are handled according to our Refund Policy.
Oigraph provides a 30-day return period after delivery for eligible items.
To qualify for a return, an item must:
- Be unused and unworn
- Be in the same condition as received
- Include original packaging, tags, and accessories when applicable
- Include proof of purchase or order information
For customer preference returns, customers are responsible for return shipping costs unless otherwise required by applicable law.
Items that arrive damaged, defective, or incorrect must be reported within 7 business days after delivery.
When an issue is confirmed, Oigraph will provide an appropriate resolution, which may include a replacement or refund.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing information
- Providing a complete and accurate shipping address
- Providing valid contact information
- Reviewing product details before purchase
- Reviewing the complete order total before payment
- Following return procedures described in the Refund Policy
Customers must not misuse the website, checkout system, payment services, or customer accounts.
8. Intellectual Property
All website content, including:
- Text
- Images
- Graphics
- Logos
- Product descriptions
- Website design elements
is owned by or licensed to Oigraph unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use website content without prior written permission from Oigraph or the applicable rights holder.
9. Prohibited Uses
You may not use the Oigraph website or services to:
- Violate applicable laws or regulations
- Provide false or fraudulent information
- Conduct unauthorized transactions
- Interfere with website security or operation
- Attempt unauthorized access to systems or accounts
- Upload harmful software or malicious code
- Collect or misuse another person's personal information
- Infringe intellectual property rights
Oigraph reserves the right to restrict access to users who engage in unlawful, fraudulent, abusive, or harmful activities.
10. Privacy
The collection, use, sharing, storage, and protection of personal information are described in our Privacy Policy.
Oigraph uses personal information for purposes including:
- Processing orders
- Providing customer support
- Shipping and delivery services
- Payment processing
- Fraud prevention
- Website improvement
Please review our Privacy Policy for additional information.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Oigraph is not responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.
12. Website Availability
Oigraph works to maintain reliable access to our website.
Website availability may be affected by:
- Scheduled maintenance
- Technical issues
- Shopify platform updates
- Hosting interruptions
- Network disruptions
We may update website content, product availability, prices, and services when necessary.
13. Governing Law
These Terms of Service are governed by the laws of the State of Wisconsin, United States, without regard to conflict-of-law principles.
Nothing in these Terms limits consumer rights provided by applicable laws.
14. Changes to These Terms
Oigraph may update these Terms of Service when changes occur to our business operations, services, policies, or legal requirements.
The updated version will be posted on this page with a revised Last Updated date.
Your continued use of our website after updates are posted means you accept the revised Terms.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Store Name: Oigraph
Website:
www.oigraph.com
Email:
hello@oigraph.com
Phone:
+1 508-519-3520
Business Address:
9102 W Dixon St
Milwaukee, WI 53214
United States
Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday and U.S. Public Holidays: Closed
Response Time:
1–2 business days
- Choosing a selection results in a full page refresh.